Effective Date: February 2025
Introduction
CyberKeon Pty Ltd (ABN: 71 682 949 257, ACN: 682 949 257) respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This Privacy Policy outlines how we collect, use, store, and disclose personal information in connection with our services.
Information We Collect
We may collect the following types of personal information:
- Directly provided information: Name, email address, phone number, and company name (via website contact forms).
- Automatically collected information: Non-identifiable data such as IP address, browser type, and website usage statistics (via cookies and analytics tools).
How We Use Your Information
We collect and use personal information for the following purposes:
- To respond to inquiries and provide cybersecurity consulting services.
- To maintain and improve our website functionality.
- To send promotional communications (only if you have opted in).
- To comply with legal and regulatory obligations.
Use of Cookies
Our website uses cookies to:
- Enhance functionality and user experience.
- Monitor and improve website performance through tools such as Google Analytics.
- Provide tailored experiences based on user preferences.
You can manage or disable cookies via your browser settings. Note that disabling cookies may affect the website’s functionality.
Data Retention
We retain personal information for up to 12 months after project completion unless:
- The client engagement continues beyond this period.
- You agree to an extended retention period for specific purposes.
After the retention period, data is securely deleted or anonymised.
Who We May Disclose Information To
We do not sell or rent personal information to third parties. However, we may disclose information to:
- Regulatory and Government Agencies: To comply with legal obligations or investigations.
- Professional Advisors: Including legal, accounting, or consulting firms engaged by CyberKeon.
- Service Providers: Trusted third-party vendors (e.g., CRM platforms, analytics providers) under strict confidentiality agreements.
We may also disclose information when:
- Required by law or court order.
- Necessary to protect an individual’s life, health, or safety.
- Necessary to establish or defend legal claims.
Data Security
CyberKeon implements robust measures to safeguard personal information, including:
- Encryption: Data is encrypted during storage and transmission using industry-standard protocols.
- Access Control: Role-based access ensures that only authorised personnel can access sensitive data.
- Monitoring: Regular audits and system monitoring help identify and address vulnerabilities.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal or contractual obligations.
To exercise your rights, please contact us at privacy@cyberkeon.com.au.
Making a Privacy Complaint
If you have concerns about how we handle your personal information, please contact us at privacy@cyberkeon.com.au. We will respond promptly and work to resolve the issue.
Changes to This Privacy Policy
This policy may be updated periodically to reflect changes in laws or our practices. Updates will be published on our website with the effective date clearly noted.
Contact Us
For any privacy-related inquiries, please contact:
Email: privacy@cyberkeon.com.au
Postal Address: 32 Danube Road, Truganina VIC 3029